Monday, 30 July 2012

Visual Merchandiser

Details: Responsible for presenting the garments according to the H&M guidelines in order to maximize sales with guidance and direction of Store Manager and management team Job Responsibility including but not limited to:Customer ServiceProvides excellent direct and indirect customer service according to H&M standards and meets the 5 basic demands on the selling floor, in the fitting room and at the cash pointJob KnowledgeEnsures garment presentation and garment care is executed per H&M guidelines referenced in the below information sources:Department Books Store Book Technical Book Campaign Information Sales Tools & Store InformationProvides the season start information from Sales Organization and prepares the kick-off with the management team Updates the Department Book, Store Book and Technical Book with the latest refill pages Plans and implements all store campaigns and activities together with the store team Ensures consistent garment care throughout the entire storeEfficiencyActively works in a commercial way to maximize sales, focusing on: Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation Ensures that orders for display materials and supplies are placed in a timely manner Responsible for the care and maintenance of display materials Keeps the visual room clean and organized Checks the material arriving to the store in a timely fashion, confirming quantities, condition, etc Minimizes security and safety risks Plans and works with sales and operation goals to drive growth Supports in-store routines when necessaryTeam PlayerTrains, coaches and gives daily feedback on garment presentation to the store staff Plans and conducts the Keep It Commercial training together with the Department Manager Provides label and design training for staff and managers Informs store team about changes in the presentation of garmentsFinancial Accountability: None

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