Area Practice Mgr - Austin Heart PLLC - Austin, TX

Details: Job:  Directors & Managers This is a Director position within Austin Heart PLLC for the Austin Heart North Region of clinics.  Specifically manages the Killeen, Georgetown, Round Rock and Cedar Park clinics.OVERALL FUNCTION:  Oversees regional office operations to enhance cohesiveness within the organization and successfully implement of the organization's mission, vision and goals within the regional offices.DUTIES AND RESPONSIBILITIES:Service1.  Develop, implement and oversee action plans to maximize patient satisfaction for each office.2.  Develop, implement and oversee action plans to maximize referring physician satisfaction for each office.3.  Develop, implement and oversee action plans to maximize scores on the internal customer service surveysFinancial4.  Identify, recommend and implement changes to improve workflow, increase labor efficiency, reduce costs and enhance revenues5.  Ensure offices are achieving business office benchmarks.  Develop and implement tools to improved compliance with business office policies and proceduresPeople6.  Develop, implement and coordinate action plans to maximize employee survey scores7.  Function as a liaison to ensure good flow of communication and information within the office and between offices and departments. Proactively address issues to support strong and healthy relationships between offices and departments.8.  Develop and maintain strong working relationships with the Physician Office Leaders and Regional Physician Director9.  Evaluate, prioritize and coordinate staffing needs for the regional offices to ensure an equitable distribution of work which maximize patient satisfaction10.  Select, train, develop, evaluate, and manage employees under direct supervision. Recommend merit increases, promotions and disciplinary actions for all personnel under supervision.Quality11.  Develop, implement and monitor clinical policies and procedures to ensure a successful integration of each office with clinical programs in a smooth and efficient manner. 12.  Develop, implement and monitor non-clinical policies and procedures to ensure a successful integration of each office with non-clinical areas in a smooth and efficient manner13.  Work with clinical leaders and committees to ensure that their annual goals are accomplished on time and within the financial parametersGrowth14.  Work with Physician Office Leaders and the Physician Regional Director to recommend, implement and monitor business plans and strategic initiatives for each office location. 15.  Work with physician in each office, the physician leadership and the office manager to market our cardiac and vascular services, address service issues and strengthen relationships with referring physicians. 16.  Explore and implement new business development opportunities resulting in new patients and ancillary services17.  Identify and develop outreach clinics Other18.  Participate in professional development activities, strategic planning process and other senior level activities required for the organization to achieve its vision.19.  Perform other related department duties, which may not be listed in job description20.  Maintains strictest confidentiality. RELATIONSHIPS AND INTERACTIONS:1.  Reports to the Chief Executive Officer.2.  Frequent interaction with key management staff - Finance Director, Other Directors, Business Office Manager and Office Managers and physician leaders.3.  Regularly communicates and interacts with customers, vendors, hospital management and personnel throughout the organization.PHYSICAL DEMANDS:Requires prolonged sitting, some bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.  Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.  Absence of medical and legal restrictions or impairments prohibiting the holding of a valid driver's license as this position requires extensive travel.  Requires working under stressful conditions and irregular hours.TYPICAL WORKING CONDITIONS:Extensive day travel (70-80%) within Central Texas with limited overnight requirements.  Irregular hours may be required to meet the job requirements. Involves frequent contact with staff, physicians, hospital personnel and vendors.

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Coder CPC - Austin Heart PLLC - Austin, TX

Details: Job:  HIMS & Health Informatics CPC REQUIRED DUTIES AND RESPONSIBILITIES:ESSENTIAL FUNCTIONS1.  Codes and enters hospital charge information (Evaluation and Management, Diagnostic, Surgical procedures, modifiers) in the practice management system - from paper submission or electronic charge capture method, or both.2.  Proofs and corrects charge summaries on a daily basis to ensure proper coding techniques, accuracy, and to maximize reimbursement.3.  Conducts audits for missed charges and records information. Ensures all billing information is entered correctly and in a timely manner, to maximize reimbursement4.   Tracks physicians' and PA's time units.5.  Remains current in CPT, ICD-9, and HCPCS knowledge for coding cardiovascular procedures (Evaluation and Management, Diagnostic, Surgical, & modifiers ).6.  Delete and re-key processOTHER DUTIES7.  Processes/handles Hospital Charge Audit received from Office Managers - by the end of each month.8.  Identify/Notify Supervisor of negative trends/patterns related to incoming workload - promptly.9.  Stays current with changes in reimbursement regulations with contracted insurance plans, as well as Medicare, to minimize appeals and denials. As well as federal legislative changes that affect outcomes.10.  Participates in the implementation of changes and/or new department procedures under the direction of supervisor.11.  Adheres to all guidelines established for the Coding Section of the Business Office.12.  Attends in-service and other meetings as required.13.  Participates in educational and professional development activities.14.  Maintains confidentiality.15.  Performs other duties as assigned.RELATIONSHIPS AND INTERACTIONS:1.  Reports to Coding Compliance Supervisor2. Regularly communicates with physicians, office manager, patients, and other medical providers. Frequent interaction with other Austin Heart staff - including in and out of Business Office.PHYSICAL DEMANDS:Frequent mobility and/or sitting required for extended periods of time. Some bending and stooping required. Working in office environment. Requires manual dexterity to operate keyboard, calculator, photocopy machine, faxing, and other office equipment. Requires occasional lifting up to 30 pounds of paper. Requires eyesight correctable to 20/20 to read data, policies, and computer monitor. Requires hearing within normal range for telephone usage. Requires excellent communication skills, both verbal and written. Occasional high stress work may require dealing with angry or potentially violent people.TYPICAL WORKING CONDITIONS: Normal office environment. Some overtime, altered work hours may be required in order to meet billing deadlines, especially at month end.  Time off requests at month end need to be minimal, or possibly denied during month end time frames.

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